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Privacy Policy

Get to know the principles of use of this portal and Natura’s social media.

I – INTRODUCTION

This document contains important LEGAL INFORMATION for the use of the Natura Portal, an initiative of Natura Cosméticos S.A. It aims to stimulate the dissemination of content about sustainability and the network of people involved with the Natura brand, in a collaborative way.

II – DEFINITIONS

The service available on this site is offered to persons over 18, or minors with permission of their parents or guardians. It is provided without any performance obligation or commitment. Recognizing the worldwide reach of the Internet, the USER agrees to comply with any legislation of the location where it is located that provides for the conduct of USERS on the network, or acceptable content, as well as the laws in force at the company headquarters in the community, or that is, Brazil.

Terms and Conditions of Use: rules established for use of the site.

Privacy Policy: rules regarding the maintenance and protection of user’s personal data.

User: Anyone who has any access to the site http://natura.com.br

Portal: designates the address http://natura.com.br, site of responsibility of Natura Cosméticos S / A, company registered with CNPJ / MF under No. 71.673.990 / 0001-77, headquartered in Brazil, Avenida Alexandre Colares, 1188, Block A, Vila Jaguará, CEP 05106-000 , São Paulo / SP, where any notifications, subpoenas or quotations should be directed, which will only be valid with the dispatch of acknowledgment of receipt.

Content: Any and all information accessible as part of or through the Portal (data, text, software, music, movies or other audio, photographs and other images, videos, or any profile information).

III – INFORMATION

The site http://natura.com.br seeks to ensure, as far as possible, that the information provided is accurate, complete, current and that its use is uninterrupted or error free. Use of this content, including all information available on or accessed through the Portal, as well as any interpretation of it or insertion in other contexts, is the sole responsibility of the USER. Information on this site may be updated or modified from time to time. They should therefore not be interpreted as definitive. NATURA also reserves the right to modify, suspend or discontinue the Portal, with or without prior notice, without being responsible for such fact. NATURA reserves the right to refuse service to anyone at any time without giving any reason. Aiming at continuous improvement, unilaterally, NATURA may modify or revise the conditions of this term, binding the USER to all changes made. By navigating this site, the USER agrees to be guided by the Terms and Conditions of Use that are in effect on the date and therefore should check them in advance each time you visit the Portal.

IV – PRIVACY OF OUR USERS

Registration information and other information about USERS are subject to the treatment defined by the online privacy policy, this being the condition of use of the Portal. For more information, please refer to the “Privacy Policy” document. Such document is an integral part of the Terms and Conditions of Use of the site http://natura.com.br and must be read carefully by all USERS prior to acceptance and use of the Portal. The USER hereby agrees that NATURA may assign or disclose personal information, included in the contents of its Portal, if it is subpoenaed by governmental or judicial decision.

V – USE OF THE SITES AND THEIR LINKS

Through the services and features provided by the site http://natura.com.br, the USER can insert an image on your profile, post comments with texts, images and videos. At the moment of creating your login, the Natura Portal, at its discretion, will provide permission profiles. Only the blog admin group can start a new discussion in certain areas of the Portal. In view of the impossibility of prior monitoring of the content posted by its USERS, NATURA is not responsible for such content, for communication between the USERS of this service channel (whether written, photo, video or any other means) nor for their conduct, and in the event of any violation of the rights of any member of the group or third parties, the sole responsibility lies with those who have behaved inconsistently with these Terms or applicable laws. NATURA does not endorse, represent, warrant or endorse that any communications posted on the Portal by USERS are true, accurate or reliable, nor do they endorse any opinions expressed or transmitted by them. Likewise, NATURA is not responsible for third party websites, as well as the content associated or existing with them, nor does it support or be responsible for any content made available to them. The presence of links to other sites does not imply any relationship of partnership, supervision, complicity or solidarity of NATURA with these sites and their contents.

VI – SUBMISSION OF CONTENTS

1. Content is the sole responsibility of the creator. NATURA reserves the right to refuse the acceptance, publication, disclosure or transmission of any content in its sole discretion. By submitting content produced by the USER, it grants a free, non-exclusive, non-revocable, global and perpetual license to Natura, to the site http://natura.com.br and its licensors, to freely disclose, expose, share, publish, republish and / or market such content freely on their websites, applications or social networks, or with any third parties and for any purposes, including editing, translation, publishing and others. , in traditional media (such as eTV print media), electronic environments, and / or any media capable of holding information. The USER is aware that content sent to the Natura Portal may be downloaded without protection and / or may be relayed to third parties via email, MSN or otherwise.

The USER agrees that, according to Brazilian law, the ideas made available by him in any of the services, features or spaces provided on the Portal, will not be subject to protection in the field of intellectual property, becoming public and exempt from any expectation. right or profit by the USER, and may be taken advantage of by NATURA, or any other USER who has access to it, without any remuneration due to the USER. Thus, when submitting an idea to the Portal, the “newness” feature will instantly be lost, which is why only disclosable ideas should be posted on the site, which the USER is not prevented from disclosing as a result of confidentiality agreements. , or by virtue of other obligations of the same nature.

The USER expressly declares that the content provided does not infringe intellectual property rights, image rights, among others, being solely and solely responsible for the content delivered to the Portal Natura site, stating that has the consent of anyone appearing on the content delivered for use of your image, voice, name, intimacy and other personality rights and which includes all credits necessary to preserve the moral rights of copyright holders for use and licensing in accordance with these Terms and Conditions .

The USER undertakes not to propagate content that:

1. Instigate, threaten, offend, shake the image, invade privacy or harm other USERS or third parties;

2. Intend to gain illegal access to the Portal Natura website and / or third party database;

3. Change and / or copy files or obtain passwords and data from third parties without prior authorization;

4. Contains illicit material;

5. Disrespect the law, morals, morals, norms of copyright and / or industrial property, the rights to honor, privacy, image, personal and family intimacy, and the USER undertakes to observe the current ethical and moral standards and national and international laws applicable to the species.

6. Encourage the commission of discriminatory acts, whether on grounds of sex, race, religion, beliefs, age or any other condition;

7. convey, encourage or enable access to illegal, violent, pornographic messages, products or services;

8. Have the purpose of marketing, advertising or exchanging any type of product or service, without prior written permission of NATURA, under penalty of immediate removal from the site.

9. Induce or incite dangerous, hazardous or harmful practices for health and mental balance;

10. Are false, ambiguous, inaccurate, exaggerated or extemporaneous, so that they may mislead its purpose or the intentions or purposes of the USERS;

9. Violate the confidentiality of communications;

11. constitute unlawful, misleading or unfair advertising;

12. Incorporate viruses, spam, or other physical or electronic elements that could damage or prevent the normal operation of a third party’s network, system, or computer equipment (hardware and software), or that may damage electronic documents and files stored on such computer equipment.

VII – REMOVAL OF UNDUE CONTENT AND USE REPORT

NATURA will use its best endeavors to conduct any internal investigation into the removal of content, provided that the injured party requests it to provide reasons and evidence that certain content violates the laws, the Terms and Conditions of Use of the Site and / or Living Guide. In the event of sufficient evidence or evidence that certain content violates the provisions mentioned above, NATURA may, in its sole discretion, without any notice or motivation to the USER, remove the abusive content or suspend the infringing USER account. NATURA will make available on its pages a specific channel for the treatment of cases of abuse, through the link “report abuse”. For the abuse notice to be considered valid, the USER must specify the following data, where applicable: 1. Specification of the alleged unlawful activity occurring on the site, and in particular in the case of alleged copyright infringement, precise and complete indication of the protected and allegedly infringed content; 2. Facts or circumstances that reveal the illicit nature of such activity. The complainant’s name and email address will be sent to site moderators.

VIII – INTELLECTUAL PROPERTY

The contents of the Natura Portal screens, as well as the programs, databases, networks, and files that allow the USER to access and use their account, are the property of Natura and are protected by international copyright, industrial property laws and treaties, and competition. By accessing the Portal, the USER declares that he / she will respect all intellectual property rights of the Portal Natura site, as well as all rights related to the work of third parties that may, or were in any way available on the site. The simple access to the site does not give the user any right to use distinctive signs, patents, literary, artistic works, ltero-musical or any other protected intellectual creation that are or were available on it. It is allowed to make only the temporary archive or printing of the contents offered by the Portal Natura website for private use, being forbidden its use for commercial, advertising or any other purposes that contradicts the reality for which it was conceived, as defined in this Term. Thus, the reproduction, distribution and dissemination, whether in whole or in part, of the texts, figures, graphics and other protected intellectual works that make up the portal without authorization of the Natura Portal, in advance, express, personal, non-transferable and specific for each one, is prohibited. use. It is also forbidden to create derivative works of illegal, defamatory, obscene or immoral character, that may violate the morals and good morals, or use of material that reaches the honor, good fame or respectability of Natura or third parties, under penalty to bear the penalties applicable by the law in force. The USER assumes any and all liability, civil and / or criminal, for the misuse of the information, text, graphics, trademarks, works, finally, any and all intellectual or industrial property rights of this site. Any use not contemplated in this authorization will be considered a copyright infringement and will be subject to applicable sanctions under Law 9.610/98.

IX – USER RESPONSIBILITY

It is the USER’s sole responsibility: 1. Provide your own internet access and pay any service fees that may be charged by third parties for such access; 2. Provide your own access to an e-mail address and pay any service fees that may be charged by third parties for such access; 3. Provide all equipment necessary to make your Internet connection, including, but not limited to, a computer and modem; 4. Make your own registration on the site, being responsible for the correctness and veracity of the informed data, as well as for keeping your password; 5. Keep your computer environment safe by using available tools such as anti-virus and firewall, among others, updated, in order to contribute to the prevention of electronic risks on the USER side; 6. The use of material and / or content that may infringe the rights of third parties; 7. The content it makes available on the Natura Portal, ensuring that it does not violate any rights of third parties. The USER agrees to the obligation to indemnify Natura in regressive action for any damages caused to it, as a result of actions involving USER acts, including the effects of Article 70, III, of the Civil Procedure Code.

X – DISCLAIMER OF WARRANTIES AND LIABILITY

Due to operational and service outsourcing issues, the website and services are subject to possible disruption, technical failure, and / or temporary unavailability issues. When reasonably possible, NATURA will warn in advance of interruptions to the operation of the website and services to its USERS. NATURA disclaims any liability for damages of any nature that may result from the unavailability or continuity of the operation of the site. Similarly, NATURA is not responsible for any damage, damage or loss to USER equipment caused by system, server or connection failures due to third party conduct, including malicious software actions such as viruses, etc. It is also not responsible in any way for damage to the equipment or connection of the USER as a result of access, use or navigation on the site, as well as the transfer of data, files, images, texts, audio or videos contained therein. NATURA IS NOT RESPONSIBLE FOR ANY LIABILITY CAUSED BY CRIMES OF INJURY, CALUNIA, DEFAMATION, FRAUD AND OTHER, CAUSED BY OR AGAINST ITS USERS. NATURA IS ALSO NOT RESPONSIBLE FOR LOSS AND DAMAGE CAUSED BY THE IMPROPER USE OF THE CONTENT OR THE SERVICES PROVIDED THROUGH THIS SITE, OR THE IMPROPER USE OF THIS WEBSITE RESOURCES. Although NATURA makes its best efforts to secure its systems, given the vulnerability and continuing advancement of intrusion technology, NATURA IS NOT RESPONSIBLE FOR ACTS BY THIRD PARTIES WHO SUCCESSFULLY COLLECT OR USE, BY ANY MEANS, DATA, AND INFORMATION AVAILABLE THROUGH USER on the Portal.

XI – GENERAL PROVISIONS

Tolerance of any breach of any of the terms and conditions of this instrument shall not constitute a novation of the obligations set forth herein nor prevent or inhibit their enforceability at any time. These Terms and Conditions of Use constitute full agreement between the parties, prevailing over any other agreement previously signed. These Terms and Conditions of Use are governed by the laws of the Federative Republic of Brazil. Your text should be interpreted in Portuguese. Portal users submit to the Central Forum of the District of the State Capital of São Paulo.

NATURA SOCIAL MEDIA TERMS AND CONDITIONS OF USE

This Terms of Use determines how the Natura Brasil, Natura50anos and Adoro Maquiagem pages may be used by the user, establishing rights, obligations and penalties.

All posted content is moderated, and comments that:

  • Are defamatory, fraudulent or misleading;
  • Be aggressive, offensive, obscene, prejudiced, discriminatory or contain profanity;
  • Violate any intellectual property rights of Natura or third parties;
  • Violate any law, rule or regulation;
  • Contain advertising of any kind;
  • Comments that cite third party brands;
  • Among others that may be harmful to third parties and to NATURA, but not limited to them.

In the cases described above, NATURA has the right to block and / or remove the comment / content from the air immediately, as well as to delete the user, without prior notice and any indemnification or compensation.

The content of any text, links, messages, photos, videos and files in general, published by users of Natura Brasil Page, Natura50anos and Adoro Maquiagem, is the sole and exclusive responsibility of the author of such post, without any liability, joint or several, in any capacity, of NATURA.

NATURA is not liable for any damages of any kind that may be caused to third parties, as a result of the conduct of the user of the Natura Brazil Page, Natura50years or I love inappropriate, offensive or, in any way, contrary to the law. in force.

NATURA reserves the right, at its sole discretion, at any time, with five (5) days prior notice, to modify or alter this Terms of Use, which is why it recommends to the USER when using the Page Natura Brasil, Natura50years and I love Makeup to read the conditions in force at the time of access, since the expiration of the notice period, a new Term of Use will have been made available and will be in force.

The use of the Natura Brasil, Natura50years or I Love Makeup page by the user will imply the unrestricted acceptance of the conditions set, including any changes that may be made.